There are lots of job management systems, Apps and tools on the market to help you manage your business operations; some generic, some more comprehensive and some specialist for specific industries/trades such as Heating, Plumbing, Oil, Electrical, General Trade, Property Maintenance etc.
In this Blog I will try to explain what a job management system is, how it can benefit your business, and the basic functions it should cover.
What is a Job Management System?
A job management system is a computerised platform used to organise and manage a mobile workforce to optimise operational efficiency and performance. Some also enable you to manage the finance side of your business (quotes, invoices, job sheets, reporting & costs/expenses against jobs etc.) and provide you with a customer database/CRM (Customer Relationship Management) to help you manage your customer interactions and communications.
Job Management systems are used by a variety of organisations and can help anyone with field based operatives or engineers. If you are in the Property Management, Facilities Services industries, you may only require one that handles 'General Trade' such as Plumbers, Painters, Tilers, Roofers, Carpenters, etc. If you also have Gas Engineers, Oil, Electrical, Water, etc. you will need a job management system that also produces certificates....