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Privacy Policy and Cookie Notice

This privacy policy sets out how VanCert Ltd (www.vancert.com) uses and protects any information that you provide VanCert Ltd (www.vancert.com) when you use our website or service.

VanCert Ltd (www.vancert.com) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or service, then you can be assured that it will only be used in accordance with this privacy statement.

VanCert Ltd (www.vancert.com) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from: May 2012

WHAT WE COLLECT

We may collect the following information:

  • name and job title
  • contact information including email address & telephone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to the operation of our service

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Providing customer support.
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

CONTROLLING YOUR PERSONAL INFORMATION

Third party data, including your client data, entered into the VanCert system for the use of our service remains your personal information and is not owned by VanCert, nor stored for any other purposes than the administration of the service.

Under no circumstances will we sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information unless you tell us that you do not wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

A small fee may be payable.

If you would like a copy of the information held on you please contact us 

If you believe that any information we are holding on you is incorrect or incomplete, please call or email us as soon as possible. We will promptly correct any information found to be incorrect.

COOKIES

WHAT IS A COOKIE?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

You can find more information about cookies at:

www.allaboutcookies.org
www.youronlinechoices.eu

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

CATEGORY 1: STRICTLY NECESSARY COOKIES

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

CATEGORY 2: PERFORMANCE COOKIES

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these type of cookies on your device.

CATEGORY 3: FUNCTIONALITY COOKIES

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.

CATEGORY 4: TARGETING COOKIES OR ADVERTISING COOKIES

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organizations.

A list of all the cookies used on this website by category is set out below.

Category 1: Session Cookie

Session cookies allow users to be recognised within a website so any page changes or item or data selection you do is remembered from page to page. The session cookie can also offer another level of security to the site in certain instances. All session cookies are deleted once the browser window is closed.

Category 2: Google Analytics Cookie

This is a Third Party cookie that we use to analyse how people are using our website. We use the information provided by these cookies to help us improve the site. The cookies collect information in an anonymous form and no personal data can be identified. (Google's Privacy Policy: http://www.google.com/analytics/learn/privacy.html)

CATEGORY 2: SOCIAL MEDIA COOKIES

Social media cookies allow our content to be shared across third party websites such as Facebook, Twitter, LinkedIn and Google +. These are third party cookies that are necessary for this feature but not necessary for the overall functionality of the website itself. For details of how to 'opt-out' from third party cookies, please see the information below.

 

COOKIE REMOVAL

You can control what cookies you get, and which cookies you keep, and whether or not information about your browsing activity is captured. This next section tells you how to control your preferences.

We are not suggesting you use all the different tools and techniques described below. They will not all be appropriate for everyone. It is however important to understand that there is a range of options and tools available, and it’s up to you to decide which if any of them to use.

Please note, any settings you change will not just affect VanCert Ltd cookies. The changes will apply to all websites you visit.

Virtually all modern browsers allow you to see what cookies you’ve got, and to delete them individually or delete all of them.

Many browsers can also be set up to ask consent for each individual cookie before it is set. This gives you very fine control over what cookies you get, but it can slow down your browsing experience if you have to check each and every cookie.

Most browsers also give you the right to block third party cookies. Most of these third party cookies will be the behavioural advertising cookies. Therefore blocking 3rd party cookies is effectively opting out of most behavioural advertising.

Some browsers let you block cookies from particular sites. So for example if you are happy to get cookies from a site you trust, but you don’t want to get cookies from a site you don’t particularly trust, you can set up your browser to black list the site you don’t trust and refuse any cookies it tries to give you.

Most browsers will let you delete all cookies when you close your browser. You should be aware that any preferences including any opt outs you have set will be lost if you do this.

Finally, you can tell your browser to block all cookies from being set. You should be aware that if you do choose this option many sites will not work as smoothly as you are used to, and some functionality that is reliant on cookies to enable services you want to use will not work at all.

The links below take you to the help sections for each of the major browsers, that will tell you how you can manage your cookies:

Alternatively visit www.allaboutcookies.org for more information. Please be aware that disabling cookies may impact the functionality of this website.

Third party cookies: If you would like to opt from receiving Interest-Based Advertising cookies from some of the third parties listed above, please see the third party’s individual privacy policy listed below:

  • Google (Analytics): Google provides anonymised data about the visits made to our website. www.google.com/policies/privacy
  • Google (Social Sharing): Google also store cookies which allow the "Google +" social sharing functionality. www.google.com/policies/privacy
  • Facebook (Social Sharing): Facebook store cookies which allow the Facebook "Like" social sharing functionality but only if you click on the Facebook "Like" button on our website. www.facebook.com/about/privacy
  • Twitter (Social Sharing): Twitter also store cookies which allow their social sharing functionality including the "Tweet" function and to generate usage information during your visit to our website. www.twitter.com/privacy
  • LinkedIn (Social Sharing): LinkedIn also store cookies which allow their social sharing functionality, but only if you lick on the 'InShare' button on our website: www.linkedin.com/static?key=privacy_policy

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.